A Blog for Dentists & Other Healthcare Professionals

Dental Practice Management Software Systems Reviewed

This post was originally published May 4, 2015 and extensively updated November 7, 2019.

When it comes to choosing dental practice management software, you have dozens of options available to you. It can be difficult to make accurate evaluations and the best decision without some guidance. After all, you probably don’t have time to cruise from site to site trying to accumulate and compare prices and features.

That’s why we’ve done the work for you. We’ve put together this exhaustive, unbiased list of 11 of the best and most popular dental practice management suites available. We’ve only included those we think are worth your money. We’ve even reached out directly to the software providers to get additional details when we needed them. In other words, we’ve done the work, so you don’t have to.

dental practice management software reviewed

How We Chose the Dental Management Software Systems to Compare

You’ll notice that we said that there are dozens of dental management software systems, but we’re featuring only 11 in this post. That’s because we did the work ahead of time to eliminate any options that we wouldn’t wholeheartedly recommend to our clients.

This isn’t a comprehensive list, but we decided to feature the software solutions that met the following criteria:

HIPAA Compliance. Every dental practice must adhere to HIPAA regulations and choosing dental management software that doesn’t make compliance easy is a waste of your time and money. It puts your patients’ information at risk and that’s not something we would ever recommend.

Value. Any dental management software suite worth having is going to require a financial investment, but some investments are bigger than others. We focused on the options that offer dental practices the most value for their money.

Customer Support. Finally, we chose dental practice management software that provides top-notch customer support to its users. We recognize that you may need help using the features of any software solution you choose – and we prioritized companies that provide it.

We can’t tell you what features are most important to you, but these three main criteria are things we feel are essential to every practice.

A note about dental practice management software features

Not every feature of each piece of software will be important or necessary for your practice. While we give a thorough list of features for each product, you should do your own research to ensure the software you choose meets your needs.

Most dental PM software will have features such as billing, scheduling, charting, and electronic dental health records. Others may offer built-in digital imaging or integration with dental imaging programs.

Another important thing to pay attention to is whether the software is cloud-based (accessed via the internet) or proprietary (installed on your own on-premises server). With cloud software services, there is usually less of a commitment or investment required, as they are typically billed on a month-to-month subscription basis. The current trend is toward more cloud-based dental practice management software and mobile systems that will let you access the software via iPads and other internet-connected devices.

We strongly suggest choosing a software provider that offers a free demo so you can try your software before buy it.


Now, without further ado, here are the 11 dental practice management software suits we feel are the best.


curve dental software

Overview:
Curve Dental is a fully web-based dental practice management software system, with all the essential features you’d want in a PM software package, from scheduling and reporting to charting and imaging. Reviewers of the software service praise the responsive customer service and intuitive interface, as well as the ability to use the service on any operating system or browser.

Service model: Cloud-based

Hardware/operating system requirements:
Any web browser (OS agnostic) with WebGL compatibility (includes most stable versions of popular browsers); works best on updated version Google Chrome. Minimum speed for connectivity is 5 Mbps download and 1 Mbps upload. Not recommended for use with dial up or satellite services.

Price: Subscription-based pricing is customized for each practice. Evaluate the four different packages Curve offers and request a quote. (Unfortunately, they don't offer the pricing on the website, you need to discuss it with a consultant.)

Free demo: Yes

HIPAA compliant: Yes

Support: Free 24/7 technical support. Customer service is touted as friendly and responsive and is provided via email, phone, and integrated messaging.

Training: Provided over the internet and the phone (no in-person training), also via online demos and webinars.

Key features:

  • Billing capabilities
  • Scheduling
  • Reporting
  • Credit card processing
  • Insurance management
  • Mobile computing
  • Online patient portal
  • Smart Forms
  • Dental charting
  • Digital imaging
  • Patient communication
  • Perio charting
  • Clinical notes
  • EPrescribe
  • Data backup

The Takeaway

Note that there are several different types of packages offered; different features are offered under different packages.

Curve Dental is an excellent cloud-based dental practice management software solution with a variety of easy-to-use features, responsive customer support, an informative website, and a sense of humor to boot. They are very upfront about what you get and allow you to pay as you go. In addition to all the traditional dental PM features, you get cloud-based data backup and mobile access as well. One of the only possible downsides we could find is the lack of in-person training & they don't provide the pricing on their website.

Exclusive Download: "The 3 Most Critical Things You Need In Your Practice Management Software"! To help you make the right decision in choosing the best software for your practice, we have put together a short guide. This guide outlines all the must have features of management software and helps you find one that fits your business best. 

dentrix software screenshot

Overview:
Dentrix prides itself on being the most popular dental PM software company in North America. Certainly, Dentrix is a trusted name in dental practice management technology. Dentrix was founded in 1985, and while Henry Schein acquired them in 1997, many of the original founders are still with the company.

Although Dentrix is among the more expensive solutions on our list, it has one of the largest feature sets. As a result, there is a steep learning curve. Dentrix is an on-premises solution that will be built specifically for your dental practice.

Service model: Proprietary (installed on-premises) with an integrated mobile option

Hardware/OS requirements: Windows-only. Dentrix runs exclusively on Windows 10. See system requirements. (You will need a dedicated server to run Dentrix.)

Price: Customized per practice (see How to Purchase)

Free demo: Yes

HIPAA compliant: Yes

Support: Phone, email, and online chat support. However, if you don’t pay for their Customer Service Plan, you’ll be charged per support incident.

Key features:

  • Appointment management
  • Calendar management
  • Claims validation
  • 3D clinical charting
  • Patient communications manager sends texts, emails, and postcards
  • Billing and collections with integrated EMV-compliant payment processing
  • Payment plan management
  • Digital imaging with Dentrix Smart Image
  • Patient engagement tools (for an additional charge) such as website management and patient kiosks
  • Financial planning tools for your practice

The Takeaway

Dentrix is the most popular dental practice management software. If you want a traditional dental PM software and do not require the flexibility of cloud-based dental practice management software, Dentrix is a solid, fully-fledged PM option that has withstood the test of time — they've been around for 30 years. It will be a major investment in terms of both money and the time required to learn it, but you know you will receive a trusted, quality product for your money.

Dentrix Ascend software screenshot

Overview:
A newer dental PM service introduced in 2013, Dentrix Ascend is a fully cloud-based Dentrix offering. However, Ascend is more than just “Dentrix on the web,” as it has an entirely new workflow and interface. Note that it is a separate product and is not compatible with traditional Dentrix.

Service model: Cloud-based

Hardware/OS requirements: Windows 7 or higher, Apple MacOS 10.10 or higher, or iOS 11 or higher for iPads. 8 GB of RAM and a download speed of 50 Mbps and upload speed of 10 Mbps. (This estimate assumes 10 users in one location.)

Price: Customized (request a quote). Dentrix is available as a scalable, pay-as-you-go subscription, making it a viable option for both small practices and large, multi-location practices.

Free demo: Yes

HIPAA compliant: Yes

Training: Dentrix Ascend provides a variety of training materials on their website, including an introductory overview video, how-to videos, and step-by-step workflows for common tasks. There is no in-person training at this time.

Support: Dentrix Ascend has a support email address and phone number. We emailed them to ask for more information about the support that’s included with a subscription and here is what Wayne Jackson in their support department told us:

Answers to emails can come at varied times. As we are an inbound call center, typically our goal is to respond to emails within the hour of them coming into our inbox, but we also will not respond to emails outside of our support hours.

Key features:

  • Scheduling, including online booking
  • Streamlined patient check-in and check-out
  • Patient routing
  • Patient profiles
  • Dental charting
  • Perio charting
  • DEXIS digital imaging
  • Drag-and-drop treatment planner
  • Ledger
  • eClaims and insurance tracking
  • Document manager
  • Kiosk
  • “Natural User Interface” (NUI)
  • Multi-location support
  • Insurance management

The Takeaway

Dentrix Ascend is a cloud-based alternative to regular Dentrix. Being cloud-based, it is more scalable and cost-effective than traditional Dentrix. It includes all the essential features you need for dental practice management, with the addition of a new streamlined workflow and a simplified user interface. As a result, you have a product that’s easier to learn; and with no expensive servers to maintain, it’s easier on the wallet as well. However, while you also get the trusted reputation that comes with the Dentrix name, a large company like this can feel less personal (and in our case, less responsive) compared to a smaller provider like Curve Dental.

open dental software screenshot

Overview:

Open Dental is open source, server-based dental management software that’s become increasingly popular with dentists. While Open Dental will work if you’re not online, they do offer a variety of web-based services. It can be scaled for large and small practices and includes many features to streamline practice management.

Service model: Server-based

Hardware/OS requirements: Windows XP, Mac OS, Linux, Windows 8, Windows 10; Open Dental recommends using a dedicated server; web-based services support Chrome, Internet Explorer, Edge, Firefox, and Safari. Mobile apps are supported on both iOS and Android.

Price: $169 per month/location; $135/month to add web services; $30 per month for mobile. Details and add-on fees for additional providers and services can be found here.

Free demo: Yes

HIPAA compliant: Yes

Training: Open Dental offers live training both in person and online. Their website includes multiple webinars and online documentation that are available at any time. Customized training is available for $50 per hour.

Support: Phone and chat included in monthly price.

Key features:

  • Appointment management
  • Appointment reminders
  • Hands-free charting
  • Orthodontic charting
  • Patient records management
  • Imaging and X-rays
  • Medical billing
  • Claims management
  • Treatment planning
  • Hands-free charting
  • Patient portal
  • EServices include integrated texting, electronic prescriptions, and more

The Takeaway

Open Dental offers a full array of practice management and treatment tools for dental practices of all sizes. Their experienced team of conversion specialists will assist you as you convert from your existing PMS to Open Dental. You can check out their free trial here.

total dental software screenshot

Overview:
Total Dental is an all-in-one practice management and electronic health records (EHR) solution. While not a “big name” in dental PM software, Total Dental is a quality, fully cloud-based dental practice management software solution that provides all the essential practice management features, and then some! They market themselves as being the best solution for Dental Service Organizations and large practices.

Service model: Cloud-based

Hardware/OS requirements: OS agnostic; access from any secure internet connection.

Price: Pricing is based on the needs of your DSO or practice; standard EHR package starts at $199 per month for one dentist, plus $99/month for each additional dentist; comes with two free support user licenses.

Free demo: Yes

HIPAA compliant: Yes

Training: There is no information on Total Dental’s website about training. We reached out to them for a response but did not get anything in reply. We will update this post if new information becomes available.

Support: The only information we could find about support was the “Contact Us” tab on Total Dental’s website. It contains a contact form but no phone number. We emailed them to request additional information and will update this post if it becomes available.

Key features:

  • Electronic dental health records
  • State-of-the-art dental and perio charting
  • Built-in CDX codes
  • ONC-ACB compliant
  • Billing
  • Meaningful Use monitoring
  • Real-time backups
  • ePrescribing (at no additional cost)
  • Accounting integration
  • Accounts receivable
  • Appointment management
  • Calendar management
  • Claims management
  • Clinical charting
  • DEXIS digital imaging integration
  • Patient payment history
  • Reminders
  • Treatment planning


The Takeaway

You get a lot for your dollar with this web-based dental PM and EHR software system, and the impressive backgrounds of the company executives let you know there is significant industry expertise backing this product. You can learn more about Total Dental in this video and contact the company for a live demo if you want to learn more.

denticon software screenshot

Overview:
Denticon was first to the cloud 16 years ago and built from the ground up as a multi-location, enterprise practice management software solution. While the software is very robust and in use at a broad variety of dental groups, it is intuitive enough for solo practices too. Planet DDS offers its Denticon software on a monthly subscription basis, with very little up-front cost, unlike traditional desktop software.

Service model: Cloud-based

Hardware/OS requirements: Access from any secure internet browser (Chrome, Internet Explorer, etc.). Denticon recommends: Intel 15 or higher; 8 GB RAM; 250 GB hard drive; 6 Mbps upload speed and 2 Mbps download speed.

Price: Denticon no longer publicly lists pricing information on their website and instead offers custom quotes.
Here’s what Denticon told us about pricing when we reached out to them in 2017: Add-on modules allow clients to scale efficiently and select only the tools they need. For pricing, contact sales@planetdds.com. We reached out to them for an update in 2019 and, while we received a quick initial response asking us where the information would be published, they did not get back to us with updated pricing information.

Free demo: Yes

HIPAA compliant: Yes

Training: Included with new client onboarding. The Denticon team will train office staff and can also train super-users in more advanced administrative functions. After you go live, they provide follow-up support to answer questions and ensure you’re using Denticon’s full capabilities.

Support: Unlimited Denticon support is included with the software subscription via web form, email, and phone. Planet DDS also has a huge knowledge base that includes step-by-step videos, a glossary, and a troubleshooting tool.

Key features:

  • Advanced patient communications
  • Advanced analytics, including customizable dashboards and reports
  • Charting, including specialty
  • Appointment management
  • Credit/debit card processing
  • Insurance management and electronic claims
  • Online patient-facing features including appointment scheduling, health forms, and patient portal (allows for online bill payment)
  • Cloud imaging
  • Customizable clinical notes, progress notes, and editable macros
  • Continuous data backup and disaster recovery in the cloud
  • Time clock
  • Document scanning
  • Patient health records (EHR-certified)
  • Billing management, including ortho payment plans
  • Multi-location support
  • Electronic prescriptions
  • Nightly data download available


The Takeaway

Denticon is a comprehensive online dental PM solution with lots of useful features. However, it would be nice to see a little more pricing transparency on their website, but in recent years they seem to have gone the way of higher-end dental PM software like Dentrix and are now vague on this topic.

dovetail software screenshot

Overview:
Dovetail is a complete, web-based dental practice management and dental health record solution designed primarily for mobile use (though it works on any device). The software is sleek and simple and allows your single- or multi-location dental practice to go completely paperless. You can even use it to process payments from a tablet or another mobile device. Reviewers confirm that the software is very easy to use.

Service model: Cloud-based

Hardware/OS requirements: Accessible via any browser/device.

Price: The service costs 399/month per practice. It includes unlimited users, regardless of the number of doctors or devices you wish to use. They do not have contracts and guarantee no hidden fees in their monthly package.

Free demo: Yes

HIPAA compliant: Yes

Training: Training is included in the price. Dovetail assigns you a dedicated success coach to provide 1 on 1 training. This information isn’t on their site, but a representative confirmed that the same coach will stay with you and your team throughout your time with Dovetail, so you won’t have to be “reintroduced” or deal with someone new if you need any support. They also have a resource library available on their website that includes video tutorials and case studies.

Support: If your dedicated success coach is not available, they have a support team available to answer product questions via e-mail, telephone, remote desktop and live chat. However, some reviewers say support can be slow to respond. We were able to reach the company at support@dovetail.co

Key features:

  • Patient dental records
  • Medical history
  • Treatment plans
  • Progress notes
  • Intelligent scheduling
  • Billing features
  • Meaningful Use functionalities
  • Team management tools
  • e-Insurance claims
  • Advanced file-sharing capabilities via Dovetail Connect
  • Mobile payments (available at Practice and Enterprise levels)

The Takeaway

Dovetail would be a good choice for a smaller, high-tech dental practice that want to go completely paperless — or even completely mobile. Essentially, it allows you to run your entire practice from your iPad. They also take online security very seriously. Ideally, we would like to see the company offer better support channels, particularly when mobile payments are involved. It is also too bad that no longer offer more affordable packages for single-dentist practices. You can request a free demo here.

dentisoft software screenshot

Overview:
Dentisoft is cloud-based dental office management software with an intuitive web-based interface that works on any device. Following the SaaS trend for dental management software, web-based Dentisoft is offered via a monthly subscription, which is less costly than PC-based systems. Additionally, unlike many systems that charge for each user, with Dentisoft you get unlimited access for one flat price. They also offer a free starter plan.

Service model: Cloud-based

Hardware/OS requirements: Accessible via any browser/device.

Price: In addition to the free Cloud Starter package, Dentisoft has a Cloud Pro package for $249/month and a $50/month option for new practices.

Free demo: Yes

HIPAA compliant: Yes

Training: Subscriptions come with 5 hours of web-based training in the form of a live, online meeting. Additional training may be purchased at $75/hour. The Dentisoft website has a complete manual for new users as well as hundreds of articles and FAQs that users can reference.

Support: With the Cloud Pro package, unlimited support is available via email, telephone or live chat. They also have a comprehensive online support portal. When we emailed them with a question, they responded promptly (in less than an hour).

Key Features:
Find a full list of features offered in each package here.

  • Patient marketing tools
  • Appointment book
  • Online patient forms
  • Facebook integration and DentistDirectory integration
  • Mobile suite access
  • Secure messaging & reminders
  • Mobile suite access
  • Secure messaging & reminders
  • Clinical e-Records
  • Treatment planning and handouts
  • Unlimited image/PDF storage
  • Radiography integration to most sensors
  • Integration with TigerView Cloud
  • Mailing list generation
  • e-Birthday messages/recalls/appointment reminders
  • Postcards for recalls and appointments
  • Insurance/payer management
  • Paper or e-Billing statements
  • Claim forms
  • Recall management
  • Over 250 reports
  • Data export to Excel/Word/PDF

From Dentisoft’s website: “Dentisoft offers additional, optional services (eClaims, Real-time Eligibility Verification, Credit Card Terminals, integrated collections agency, Constant contact, paper statement mailings, Patient education movies, and Advanced Periodontal charting). Contact Dentisoft for more details and pricing.”

The Takeaway

With unlimited users and loads of handy features, Dentisoft is a cost-effective and comprehensive web-based dental PM software solution for multi-user dental practices. They also offer multiple support channels and cool added features like Facebook integration and some marketing features. If the $249/month price tag is doable for you, this dental PM software should be on your list of practice management software systems to consider.

easy dental software screenshot

Overview:
Easy Dental is a straightforward, proprietary dental PM software product. While you will need to host this on-premises software on your own equipment, it includes some web features, like online payments and online data backups. Easy Dental also features credit card processing services. It is one of the more commonly used dental PM software suites — according to their website, more than 20,000 practices use it.

Service-model: Proprietary

Hardware/OS requirements: Windows-only; a dedicated server is recommended.

Price: Customized (Contact Easy Dental to request a quote here). According to a third-party source, pricing starts at $3,500.

Free demo: Yes. They also have video tutorials showing the various aspects of their service in action.

HIPAA compliant: Yes

Training: Training modules include in-office training, training workshops, documentation, live webinars, and an online resource center, which will be included in your total price.

Support: Although they have multiple accessible support channels, you’ll have to pay extra for premium support. You can view their service bundles here.

Key Features:

  • Perio charts
  • Clinical charting
  • Patient records
  • Patient billing
  • Scheduling
  • Treatment plans
  • Reports
  • Recall appointments
  • Electronic insurance claims and attachments
  • QuickBill statements
  • Online data backup
  • Integrated PowerPay LE credit and debit card processing
  • Care Credit patient financing

The Takeaway

Like most Henry Schein software, Easy Dental is a quality proprietary program that will represent a significant investment of time and money. It also has the limitations of traditional on-premises software and it must be run on Windows, etc. However, Easy Dental also has some useful online features like online data backup. The software appears like Dentrix in many ways, but it is advertised as being “easy to use,” so presumably the learning curve is not quite as steep as that for Dentrix.

dental practice management software
dentimax software screenshot

Overview:
Dentimax is a flexible solution suitable for dental practices of all sizes. It can be installed on any device or, if you prefer, you can access it from the cloud. It is set up to integrate with most imaging devices and includes some nice office management tools, such as employee time tracking.

Service model: Hybrid

Hardware/OS Requirements: Intel 13 or higher for installed software; Windows 7/Mac OS/Mac OS 10.7+; recommended minimum 2 GB of RAM.

Price: Dentimax offers four pricing tiers. The first three carry a one-time $199 set-up fee and are then priced at $59/month for the starter plan, $119/month for the standard plan, and $239/month for the complete plan. The max plan, which is suitable for large multi-office practices, carries a one-time set-up fee of $449 and a subscription cost of $289/month. Find a full description of their plans here.

Free Demo: Yes

HIPAA Compliant: Yes

Training: All of Dentimax’s plans come with online training: one hour for the starter plan, three hours for the standard plan, five hours for the complete plan, and eight hours for the max plan. Additional training is available for $99 per hour. They also offer a comprehensive 5-step training program for $1,999.

Support: All Dentimax subscription plans come with unlimited tech support, including weekly new client calls and tech support chat. Their website has a detailed FAQ and a library of videos and blog posts to provide additional information and support.

Key Features:

  • Patient management
  • Insurance claims management
  • Seamless medical billing
  • Integrated credit card payments
  • Payment plans
  • Xray and image integration
  • Medicaid reports
  • Perio and SRP charting
  • Referral source management and tracking
  • ICD9/10 diagnosis code management

Add-on features include Dentimax texting, cloud imaging, and a web kiosk for new patient registration.

The Takeaway

Dentimax is one of the most comprehensive practice management software solutions available. We particularly like its extensive charting and imaging options and the way it fully integrates payment management – including billing, claim tracking, credit card payments, and payment plans for patients who need them. Click here to request additional information.

denticon software screenshot

Overview:
Datacon is another hybrid dental PM solution that combines an on-premises server with online data storage and mobile connectivity. Datacon offers a complete suite of features and works with both Macs and PCs — even both at the same time. Datacon has some useful paperless office features and will also integrate with just about any dental software program.

Service model: Hybrid

Hardware/OS requirements: Installs on a Mac server, but can be accessed on Windows PCs or Macs (or a combination of both), as well as mobile devices. Find more info on the system requirements here.

Price: Datacon’s website doesn’t mention pricing, so we reached out to them to find out a little more. Flo Johnson from Datacon provided us with the following information:

We price our software based on the number of connected workstations. This provides the opportunity for a new dentist or small practice to enjoy all of the features utilized by our larger multi-location practices.
The current pricing structure is as follows:
First three workstations $500.00/each
Workstations 4-6 $425.00/each
Workstations 7-9 $350.00/each
Workstations 10 or more $275.00/each

The software is server based (your own private cloud) and the server software runs on a Macintosh, which can be purchased from Apple for as little as $799 with recommended configurations priced $999 and $1499. There is also a (required) Monthly Software Support subscription of $175.00/month per database.

Premium options include:
HIPAA compliant secure email from the server. (This is not a desktop solution) $20/month
Emailed PDF statements $.25 each
Automated patient communications providing text or email reminders and messaging. $20/month
Electronic Prescriptions including controlled substances. $65/month/participating provider

Free demo: Yes

HIPAA compliant: Yes

Training: Here’s what Datacon says about training:

To provide an added value, we are now including 45 minutes of telephone/high-speed Internet training per quarter. This training does not accrue and expires at the end of each quarter. We will post a maximum of one credit for training per quarter for training included with support. Additional training may be purchased as needed.

Support: Telephone support during business hours, plus email support. When we reached out to them via email, they responded quickly (within 24 hours). Find their full support policy here.

Key features:

  • Paperless charting and other paperless office features
  • Patient folders
  • X-ray integration
  • Seamless integration with all major dental software products (see list of supported integrations here)
  • Billing features
  • Patient scheduling
  • PayConnect integration
  • Customizable reporting

The Takeaway

Datacon is an advanced, all-in-one dental practice management software that provides the advantages of both on-premise and cloud-based services. Once you learn it, it is easy to use and integrates well with other dental software. Datacon is also a good option for a mixed-computer practice or one that wants some mobile/paperless features. It is also a scalable solution that will work well for both small practices and large practices with multiple locations.

Exclusive Download: "The 3 Most Critical Things You Need In Your Practice Management Software"! To help you make the right decision in choosing the best software for your practice, we have put together a short guide. This guide outlines all the must have features of management software and helps you find one that fits your business best. 

What is the Best Practice Management Software for Dentists?

With this graphic, you can see the essential information about each of these software services.

After reading the blog post, this chart should help you determine the best patient management software.

Sofware

Service model

Operating system / Browser

Price

How easy to learn

Curve Dental

Cloud

Any Browser

Medium-easy

Dentrix

Proprietary

Windows 10

Medium-difficult

Dentrix Ascend

Cloud

Windows 10/ MacOS 10 / iOS 11.

Any Browser (optimized for Chrome and Safari)

Medium

Open Dental

Server-Based

Windows 10. Any Browser for web-based services

$169/Month per location

$135/Month for additional web services. 

$30/Month for mobile

Medium

Total Dental

Cloud

Any Browser

Pricing based on needs, starts at $199/Month

Medium

Denticon

Cloud

Any Browser

Contact sales

Medium

Dovetail

Cloud

Any Browser

$399/Month

Easy

Dentisoft

Cloud

Any Browser

$249/Month

Medium

Easy Dental

Proprietary

Windows 10

Medium

Dentimax

Hybrid

Windows 7+/Mac OS 10.7+

$199 or $449 one time setup fee, between $59-$289/Month depending on plan

Medium-easy

Datacon

Hybrid

Apple (Mac) server, or Windows

$175/Month + $500 minimum (workstation dependent)

Medium-difficult

Some other solutions to consider

The following dental PM software providers didn’t quite make the cut for our Top 10 list, but you might consider one of these specialty solutions if you specifically use Macs, want to try an open-source dental software solution, or just want to see more options.

Practice Web — An all-in-one, paperless solution. Runs only on Microsoft.NET platform.

Viive (by Henry Schein) — Proprietary software (with some online features) specifically for Mac

Eaglesoft (by Patterson) — Proprietary software (with some online features), with focus on personalization

Free Dentist Software Solutions

A few dental practice management software solutions are advertised as being “free,” but this is rarely, if ever, the case. Usually, the so-called “free” software has a free version that is limited in its capabilities or doesn’t include customer support in case something goes wrong. (This type of basic free software is called a “freemium” version.)

In addition to Dentisoft, another example of a freemium dental software solution is tab32. This software offers free dental EHR, appointment scheduling, charting, treatment planning, and other features; however, it has no customer support and claims are limited at the free level. Other providers offer a free trial version that has all or most of the features of the paid version but limit you in the number of patients you can add (for example, a maximum of 30 patients).

Setmore is another solution used by dentists; it offers free unlimited appointment scheduling, but no dental PM features.


Final thoughts about Dental Software

Most dental practices use some sort of dental practice management software, but few are taking full advantage of the advanced capabilities that exist with today’s technology. If you’re not fully happy with your dental PM software, check out some of the demos of the software systems on our list to see if they work better for you.

We want to note that all information in this post is accurate to the best of our ability to confirm it. Companies do not always update their websites with new graphics and information as quickly as we’d like, but we will update this post if we receive any information that changes it.

For more advice on issues involved with running a dental practice, be sure to stay tuned to our blog. You can also consult this "Inside Dentistry" article for further guidance on dental practice management comparisons.

About the Author

Tyson Downs, the owner of Titan Web Agency, has years of experience working with small businesses and helping them meet their revenues goals. Prior to starting Titan Web Agency, he freelanced in SEO and Web Design while working in the corporate world. Tyson is a graduate of Brigham Young University, the father of 5, and a passionate bodybuilder.

Leave a Reply 14 comments

robert Jacobson - December 5, 2016 Reply

Hey Mr Downs .Dr J here, I really enjoyed the blog. Question . are there any Dental software management programs that do not have a monthly fee attached to the service .In other words .Pay a one time fee for the software

jay - January 18, 2017 Reply

you’ve lost some credibility in my eyes by leaving Open Dental out of this list.
IT is far superior to Dentrix and many others you have listed.
What was your criteria for leaving it off your list?

travis adragna - January 31, 2017 Reply

Hi Dr. J.

Yes there are dental software programs out there that do not charge monthly. Try iDentalSoft Inc., they are cloud based with an annual fee. iDentalSoft was not listed above but it probably didn’t pay to be here. Good luck, here is there website… http://www.identalsoft.com

t

Tyson Downs - February 8, 2017 Reply

Not to my knowledge, but perhaps others can chime in.

Tyson Downs - February 14, 2017 Reply

Actually Travis, no company paid to be in this list.

Angelo - March 8, 2017 Reply

Only having to pay a one-time fee for dental software would be great, but I find that the recurring monthly fees are usually to pay for a crucial feature like support, online appointments or server rentals. I found a software that includes all of this plus software updates, IT management and data backups for a reasonable monthly cost (which is usually the same as most software’s ongoing costs). Plus there aren’t even lock-in contracts or up-front fees. Have a look for yourself at https://www.corepractice.com.au/

Tyson Downs - March 14, 2017 Reply

Thanks for the contribution Angelo.

Andy Jensen - July 13, 2017 Reply

A good synopsis of the dental software market, Travis. Specific to Curve Dental training, we have found that remote training as opposed to in-office training is more efficient and the retention is better. We don’t require a practice to pay for travel expenses, play host, or close their practice to accommodate training. With respect, in-office training is a leftover from the 1990s. With 25 years of experience in the dental software business (16 of those with Dentrix/Henry Schein), I can honestly say Curve Dental has boiled down the implementation from old to new to a fine red wine reduction. People do like to see online pricing, but let’s be honest: You’ll never really know how much the software will cost until you have a formal quote. From what I’ve seen all of the cloud-based management systems are competitively priced. That said, the practice should put together a list of features important to them, see a demo, make a determination if the software will fit their needs, and then ask about pricing. Another key factor: Experience on the cloud. To my knowledge Curve Dental is the only provider that publishes our performance at http://www.curvedental.com/status. Nobody else does and you have to wonder why. Thanks for the opportunity to comment!

Tyson Downs - July 27, 2017 Reply

Sorry Jay! We weren’t able to include every solution of course, so in our research, we started had to limit it at 10. Perhaps we will update this post in the future and add more reviews, but we wanted it to be short enough to help people narrow down their choices, but long enough to give them a good overview. What is it about Open Dental that you like? We’d love to hear it!

Joanna Wales, DDS - July 3, 2018 Reply

Do you know of any dental software programs that will interface with Epic EHR/scheduling/billing?

Tyson Downs - July 30, 2018 Reply

I don’t, but perhaps a member of the community here could chime in?

Rina - August 29, 2018 Reply

I actually have Dovetail in my clinic and it looks nothing like the screenshot shown, I’m pretty sure thats their old version. Also they cost $279 a month, unlimited users, no additional fees. I actually went with them because their pricing was so straightforward and budget friendly. Don’t know anything about their support though, I’ve never had to contact them. My receptionist messages them every so often through the platform itself and she always gets a quick response.

Tyson Downs - September 18, 2018 Reply

Rina, we’ve updated that section of the blog post with new screenshots and the updated pricing. Thank you for bringing it to our attention