What You Say Is Not as Important as What You Hear During Confirmation Calls

How do you get patients to show up to their appointments?  Many dentists and teams think what is said during the confirmation call makes the difference in decreasing cancellations and no shows.  I am asked all the time for confirmation call scripts – I’m against scripts because they simply don’t work. The problem with a script […]

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How Can a Dentist Get More Patient Referrals

How Can a Dentist Get More Patient Referrals?

No dental practice can survive without referrals. In fact, referrals from current patients account for nearly two-thirds of most practice’s new patients. That’s not a statistic you can afford to ignore. However, getting patients to refer their friends and family is harder than it sounds. In an ideal world, you could count on every patient to […]

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Dentists: Learn How To Ask Your Patients For A Review The Right Way

The chances are good that many of the new patients who book an appointment with you have read online reviews of your practice before they called you. In fact, about 60% of all consumers use online reviews to help them choose a healthcare provider.It’s worth noting that consumers tend to trust online reviews from strangers […]

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10 Ways To Enhance Patient Experience

Patient experience has always been important, but its impact has significantly increased over the past few years. As the healthcare industry continues to go through a complete overhaul, a positive patient experience will have to incorporate new technologies and data. A patient-centric approach is possible in an industry that is often complicated and highly regulated. […]

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